Manually deducting return fees each time a refund is processed can be time-consuming and challenging to manage. To make life easier for ecommerce merchants, Mollie and Sendcloud have partnered to eliminate all frictions in return management.

Sendcloud is a platform that supports e-retailers by automating all logistics aspects of the business. It allows e-retailers to offer their customers preferred delivery methods, increase conversion rates, and centralise all logistics in one place. The Mollie payment solution is directly integrated into the Sendcloud portal, enabling merchants to automate customer billing.

Consumers still have the option to return purchased products, but ecommerce merchants are no longer obligated to charge more or reduce their margins on each sale to absorb the cost of returns.

This new integration allows you to accept almost instantly all major payment methods used in Europe, making the payment experience smooth and transparent for your customers, directly in the Sendcloud portal. Choose the countries in which you want to enable paid returns and select the most suitable payment methods through Mollie.

Bandit Paris is an ecommerce specialising in pet accessories. They have been assisted in their growth by Sendcloud since 2019 and started using the Paid Returns feature shortly after its release, during the summer of 2022.

"The Sendcloud portal has allowed us to save time on return processing, optimise our logistics, and enhance the experience for our consumers," explains Agathe Troadec, Logistics and E-commerce Manager at Bandit Paris.

It's the all-in-one solution that combines online payments with your logistics.

Don't let parcel returns hinder your growth anymore.